At Antonym Collection, we understand that circumstances can change. We strive to provide clear guidelines regarding cancellations to ensure a smooth experience for our customers. Please review our cancellation policy below:
Order Cancellation
You may request to cancel an order before its shipment. If your request is made within this timeframe, we will process the cancellation and issue a full refund to your original payment method.
Please note that if your order has already been shipped or processed, it may not be possible to cancel the order. In such cases, you can refer to our return policy for further assistance.
How to Request a Cancellation
To request a cancellation, please follow these steps:
Contact our customer support team through one of the methods provided on our Contact Us page.
Provide your order or account details, including the order number, your name, and contact information.
Specify the reason for cancellation.
Our customer support team will process your request as soon as possible and provide you with confirmation of the cancellation and any applicable refund.
Refund Processing
Refunds for cancellations will be processed using the same payment method used for the original purchase. Depending on your bank or payment provider, it may take 1 – 2 Days for the refund to appear in your account.
Exceptions
Certain products, services, or events may have unique cancellation policies that supersede our general cancellation policy. Please review the specific terms and conditions associated with the product or service you are considering for any exceptions.
Contact Us
If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact our customer support team through Contact Us.
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